Single Card Purchase Policy

Effective Date: 20/07/2023

Thank you for shopping at One Five One for your single trading card needs. To ensure transparency and clarity regarding our business practices, we have updated our Refund and Return Policy specifically for single trading card purchases:

  1. All Sales Are Final for Single Trading Card Purchases: We do not accept returns or provide refunds for single trading card purchases. Once a single trading card is purchased and leaves our premises, it becomes the sole responsibility of the buyer. This policy is in place due to the unique nature of single trading cards, their collectible value, and the possibility of damage resulting from handling or usage.

  2. Condition of Trading Cards: We take pride in providing high-quality single trading cards to our customers. Before completing a purchase, we encourage customers to carefully inspect the trading card(s) for any defects or damage. If you have any concerns about the condition of the trading card, please bring it to the attention of our staff before finalizing the purchase.

  3. Trading Card Authentication: We make every effort to ensure that our single trading cards are authentic and accurately described. In the rare event that a trading card's authenticity is questioned, please contact us immediately, and we will work with you to address the issue appropriately.

  4. Shipping and Handling: We take great care in packaging and shipping your purchases to minimize the risk of damage during transit. However, once the trading card(s) leave our premises and are handed over to the shipping carrier, we are no longer liable for any damage that may occur during shipping.

  5. Exchanges for Damaged Items: If you receive a trading card that has been damaged during shipping, please contact our customer support within [number of days, e.g., 7 days] of receiving the package. We may consider exchanging the damaged item for the same card if it is available in stock. Please note that exchanges are subject to availability.

  6. Disputes and Concerns: If you encounter any issues or concerns related to your single trading card purchase, we encourage you to contact our customer support team promptly. We are dedicated to providing excellent customer service and will do our best to address any legitimate concerns.

  7. Change of Mind: We understand that customers' preferences may change after purchase. However, we cannot offer refunds or accept returns for single trading card purchases due to a change of mind. Please make sure you are certain about your purchase before completing the transaction.

By making a purchase with One Five One, you acknowledge and agree to abide by the terms outlined in this modified Refund and Return Policy for single trading card purchases. This policy is subject to change at any time without prior notice, and any updates will be posted on our website.

If you have any questions or need further assistance, please do not hesitate to contact our customer support team at contactus@theonefiveone.com

Thank you for your understanding and support.